State Farm® Insurance Agent Melanie Schelling

"The entire process from start to finish was seamless. My questions were answered and everything was done in a timely manner. Casey was knowledgeable but not pushy in any way. Options were offered but I never felt pressured."

"I was very very pleased with all the love and care that Lisa gave me and the she to to help me all the way adv and beyond her job."

"Awesome customer service always! Always on top of things! Never a bad experience with them"

"Casey was great to work with. Very personable and explained things thoroughly. There were no unanswered questions at the end of our call. Highly recommend using them!"

"Excellent service, very professional, took time to evaluate our situation and offered ideas on how best to look at our insurance needs. I highly recommend Casy at Melanie Schelling’s office in Decatur, as she is an outstanding State Farm agent who goes beyond to assist in helping with insurance needs. Great experience."

"Thank you Casey! You were a pleasure to deal with. Very understanding, patient, and informative. My family is extremely thankful."

"Very helpful and understanding, useful information regarding to upgrading insurance"

"Answered all queries and explained all discounts and tried to get down the total pricing"

"Amelia is amazing!! Quality service and kindness all along the way!"

"Didn't hesitate to work with what I needed. Will recommend kaci to another person."

"care of very quickly. I am glad that I was put in contact with them for my renters insurance. Thank you"

"Everyone is very friendly and eager to help no matter the reason."

"Wonderful experience. Fast. Friendly. Answered all my questions and set me up with exactly what i needed Highly recommend Thanks"

"Everyone there is very polite and helpful. When I had some minor car damage they got me right in with no issues."

"Quick and easy quote. Answered all my questions!"

"I can’t say enough about Melanie and her team. They are very friendly and accommodating. We were looking to switch insurances.There was no pressure into buying extras. Casey helped answers my many questions and made it completely easy to finalize everything. We went through all the coverage and made sure we weren’t paying for stuff we didn’t need. Highly recommend them for all your insurance needs or just question's!"

"Professional, fun loving people who treat u like family. One of my cars was vandalized and they worked tirelessly to help get it fixed. Car is better than ever and I'm so grateful for Melanie and her team."

"The agent that signed me up was knowledgeable and polite during the process. The reason I originally called was I have heard nothing but good things about this branch, and I was not disappointed."

"Very friendly and very helpful"

"Sarah was nice to talk too,very informative and made getting rental insurance easy!"

"Great experience working with the Malanie Schelling office. Casey was very helpful and quick to get things taken care of for me. I highly recommend them for your insurance needs."

"Everyone is friendly and easy to work with. They do a good job explaining things your policy and coverage."

"Casey was super friendly and helpful! She provided a lot of information other agents weren't willing to provided and explained things I wasnt taught in school about different factors that go into your rate! Definitely recommend giving them a shot, even if you already have coverage with a good rate!"

"Amanda helped me out. She, like the rest of the staff, are always happy to assist you in whatever questions you may have. They have your interests in mind. The staff at Melanie Shelling will provide you with a "genuine" feeling that they have your back. When times get rough, Amanda and the rest of Melanie's staff will be there to help you through life's toughest times."