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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jack Mccormick

March 18, 2026

5  out of  5
rating by Jack Mccormick
"I have never had any issues with your team, I think It just makes it more complicated for me. I over pay for a reason and always on time!"
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Nona Teasley

March 17, 2026

5  out of  5
rating by Nona Teasley
"I appreciated the smooth process to switch my policy over from another state and the friendly service from the office staff!"
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Caleb Gehrken

March 17, 2026

5  out of  5
rating by Caleb Gehrken
"Very nice and easy to talk!"
We responded:
"Thank you! My team is definitely fantastic 🎉🎉🎉"
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Laurie Ballard

March 17, 2026

5  out of  5
rating by Laurie Ballard
"Is one of the best I cannot say enough about her. I have been sick with the flu that’s going around. She’s been very understanding. She has got me a quote for insurance on my apartment and my car and I just can’t say enough good things about her I would send all of the people that asked me to her."
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Brooke Keller

March 17, 2026

5  out of  5
rating by Brooke Keller
"I was a former IL resident and moving to Indiana. I loved Melanie as an Agent and found out she can keep me as a customer even in a new state. I can’t make it in the office when I need to make changes but they have made it super easy to handle over the phone and you can even text the office! I just added a brand new vehicle to our policy and they handled it quickly! Thanks Amelia! Highly recommend this team and Agent to anyone looking for honest and reliable insurance!!!"
We responded:
"Thank you for sharing your experience! We love our Illinois customers and are happy to welcome Indiana and Missouri now! ☺️ we are so glad to keep you as a customer and are glad you find it easy to call, text or email us. 🥰Melanie Schelling State Farm"
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Steve Horath

March 17, 2026

5  out of  5
rating by Steve Horath
"Nice and friendly staff!!!"
We responded:
"Awe! We appreciate that! 🥰"
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Michael Patzwitz

March 16, 2026

5  out of  5
rating by Michael Patzwitz
"Everyone in this office has given us excellent service-have for years. Thank you so much"
We responded:
"And thank you for your loyalty! It has been our pleasure. 😊 Melanie Schelling State Farm Insurance"
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XuanhaoJames Zhou

March 16, 2026

5  out of  5
rating by XuanhaoJames Zhou
"A great experience, highly recommend! State farm is significantly cheaper than other insurance company and I got an even lower quote after contacting Sarah Wilcoxen from Melanie Schelling. She is super patient and nice :>"
We responded:
"Thank you so much for the awesome shout out! 🎉I’m thrilled to hear you had a great experience and found a quote that’s easy on the wallet. I love when people can find something cheaper and have a great experience. Thank you for recommending us! 😊Melanie Schelling State Farm "
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Breanna Dowell

March 14, 2026

5  out of  5
rating by Breanna Dowell
"Casey made things very clear and I loved talking to her about my car insurance. 🙂"
We responded:
"Casey is fantastic! She has a great way of explaining things to customers so that they understand them. 🧐 ⭐️Car insurance and life insurance are definitely her specialties. 🥰Melanie Schelling State Farm "
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Amy Bailey

March 13, 2026

5  out of  5
rating by Amy Bailey
"Casey was helpful, considerate & explained the life insurance polices well."
We responded:
"Life insurance is such an important policy. I’m glad to hear you had such a great experience!! 🥳Melanie Schelling State Farm "
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Brandi Tate

March 12, 2026

5  out of  5
rating by Brandi Tate
"Casey has brought opportunities to my attention and ensures I have all the right information to make a timely and informed decision!"
We responded:
"Moving can be so stressful. I’m glad she was able to take care of things for you and help with the transition. 🥰 Melanie Schelling State Farm "
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April

March 11, 2026

5  out of  5
rating by April
"The ladies in this office can help you with any and everything. The service received is stellar."
We responded:
"FANTASTIC!! I’m glad you were able to experience the magic 🦄 that my team gives to our customers! ☺️Melanie Schelling State Farm "
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Inareia flagg

March 11, 2026

5  out of  5
rating by Inareia flagg
"Good experience"
We responded:
"Thank you for sharing!! "
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Kevin Boeckenstedt

March 11, 2026

5  out of  5
rating by Kevin Boeckenstedt
"Love these people!! They are ALWAYS super helpful and attentive to any questions I have. I honestly cannot remember how long it has been since we switched - but I am very thankful we did!!"
We responded:
"Having you as an insurance customer is 5 stars, too! Thank you for your review. :) Melanie Schelling, State Farm Insurance"
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Marion Lourant

March 10, 2026

5  out of  5
rating by Marion Lourant
"Amelia always responds immediately to my requests and inquiries in a most caring and professional way…very reliable and helpful. Since the inception of my policy, she has rendered excellent service."
We responded:
"Hello!!! I’m so glad to hear this! Although I don’t get to see you in person any more, I’m glad we are still taking great care of you! Wishing you the best always. ❤️ Melanie"
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jody burns

March 10, 2026

5  out of  5
rating by jody burns
"I had a phone appointment with Amanda about changing coverage on my insurance. I have my auto and home coverage with State Farm. I've been with State Farm since 2008. I had a gazillion questions for her (I know little about insurance) . Amanda was very pleasant and personable with me concerning each and every question. I am very impressed with the fact there are still good people out there. Amanda is one of them. She took her time with me in trying to understand all the information that I was given. I appreciate her doing what she does!"
We responded:
"Thank you so much for the awesome review! I’m thrilled Amanda could turn your gazillion questions into a smooth and friendly chat – – she’s definitely a pro at making insurance less confusing and way more fun. 🎢 I’m lucky to have her on the team 🍀 and even luckier to have customers like you who’ve been with us since 2008! Here’s too many more years of coverage and great conversations! 😊Melanie Schelling State Farm "
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April McCloud

March 10, 2026

5  out of  5
rating by April McCloud
"Thank you for taking care of me and my son insurance needs being so nice and caring. You'll always be trusted to handle our insurance needs. Amelia, thanks for your follow up and follow through."
We responded:
"Awe!!! You are sooooo welcome! Thank you for being our customer! 😊 Melanie Schelling State Farm "
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Isabella Griffiths

March 9, 2026

5  out of  5
rating by Isabella Griffiths
"I just had a call for life insurance with the help of Casey! Very fast, efficient, and kind! 100% recommend!"
We responded:
"Thanks a ton for the fantastic shout out! 📣Casey is thrilled to hear you felt the call was fast efficient and kind. She’s all about making life insurance Easy Peezy. 🍋I’m glad you had such a great experience and truly appreciate the 100% recommendation. 😉Melanie Schelling State Farm "
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Kaiden Covington

March 9, 2026

5  out of  5
rating by Kaiden Covington
"Saved so much money and got renters and car insurance bundle."
We responded:
"Woo hoo! 👏 We love hearing that you save money and scored a great renters and car insurance bundle! 🔥Thank you for letting us be a part of your Savings adventure. Enjoy that extra cash in your pocket!!🤑Melanie Schelling State Farm "
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Debbie Perry

March 8, 2026

5  out of  5
rating by Debbie Perry
"Agent was very helpful in reviewing coverages and policies."
We responded:
"Debbie, Thank you for sharing. I love hearing that my customers understand what they have—it is so important. 😊Melanie Schelling State Farm "
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Angela Fry

March 6, 2026

5  out of  5
rating by Angela Fry
"Amelia is great at explaining details of policies and coverage. She is always friendly, patient, and helpful. We appreciate her service!"
We responded:
"Thank you for sharing your experience. Understanding the Detail’s of your policies and coverage is important! 📝we appreciate your support! 😊Melanie Schelling State Farm "
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LaDell Turner

March 6, 2026

5  out of  5
rating by LaDell Turner
"Worked with Sarah, the process was pretty quick and detailed. She made sure I had everything I needed and more. Great insurance all around."
We responded:
"Thank you for sharing your experience!! 🥰Sarah does a great job helping customers with their all their insurance needs. 😊Melanie Schelling State Farm "
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Mike Biscan

March 5, 2026

5  out of  5
rating by Mike Biscan
"Incredible customer relations. Shoutout Sarah!"
We responded:
"Hey Mike! I’m so glad that Sarah was able to help you with your car 🚘 insurance. Thank you for sharing your experience and we look forward to taking care of you for years to come!😊Melanie Schelling "
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Ethan Wiegand

March 5, 2026

5  out of  5
rating by Ethan Wiegand
"Switching over from Country. 300$ for coverage for my vehicle and looked into bundling my home, rental property and two vehicles and it was almost $100 less a month to put it into perspective. Definitely worth it and awesome customer service!"
We responded:
"Wow, Ethan! What a great review! 💰✅I love hearing that you saved money and got great coverage for your vehicle home and rental property by bundling. 🎯 Melanie Schelling State Farm "
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Garrett Henderson

March 4, 2026

5  out of  5
rating by Garrett Henderson
"Sarah is a very nice person and have great patience"
We responded:
"I totally agree with you! Exactly what you need when someone is helping you with your insurance.🥰Melanie Schelling State Farm "