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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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King Louie

April 11, 2026

5  out of  5
rating by King Louie
"Molly was Awesome! Thank you for being very informational and Welcoming. Happy I chose this Store. TOP TIER !!!!!!"
We responded:
"We are so happy to have you as a new insurance customer!! 😊 Melanie Schelling State Farm"
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Cori Ross

April 9, 2026

5  out of  5
rating by Cori Ross
"The welcoming and friendly staff are amazing and caring to work with. Highly recommend Melanie’s office for all your State Farm needs!"
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Oops Oh

April 9, 2026

5  out of  5
rating by Oops Oh
"Very professional, knowledgeable, i enjoy talking with her. Helpful and ple"
We responded:
"Thank you!!!!!! 😊"
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Logan Diehl

April 8, 2026

5  out of  5
rating by Logan Diehl
"Sarah at State Farm was incredibly friendly, professional, and easy to work with. She took the time to answer all my questions and made the whole process simple and stress-free. I really appreciated her helpfulness and great customer service. Definitely recommend reaching out to her if you’re shopping around!"
We responded:
"Hey Logan, thank you so much for this great google review. 🤩Sarah really does a wonderful job helping customers navigate the insurance process. We love hearing that you will recommend us and we are glad to have you as a customer! 😊Melanie Schelling State Farm "
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Tricketts Mason

April 8, 2026

5  out of  5
rating by Tricketts Mason
"A big shout out to my girl Casey! She is always so helpful and friendly. Thanks so much for going the extra mile for your State Farm customers . Thank you, Tina."
We responded:
"We appreciate you having your auto and home insurance with us! :) Melanie State Farm"
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James Landis

April 8, 2026

5  out of  5
rating by James Landis
"Amelia Glasco was very helpful keep up the good work."
We responded:
"Yes!!! So glad she was able to take care of you! 😊 Melanie Schelling State Farm "
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melessa tyus

April 6, 2026

5  out of  5
rating by melessa tyus
"Nice kind and courteous"
We responded:
"We appreciate your compliments!! 😘Melanie Schelling State Farm "
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Tristan Taggart

March 31, 2026

5  out of  5
rating by Tristan Taggart
"She was great. She actually stayed late at work just to help me I ended up getting exactly what I wanted plus more I couldn’t ask for a better experience. I would highly recommend her"
We responded:
"Thank you for sharing your experience. We look forward to providing you great service for years to come! 🥳Melanie Schelling State Farm "
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Karsyn Craig

March 30, 2026

5  out of  5
rating by Karsyn Craig
"Sarah was amazing when bundling my car insurance and renters insurance. She was extremely informative and helpful! Highly recommend reaching out to Sarah for your insurance needs!"
We responded:
"Bundling helps save money and give great protection protection!⭐️💵 ⭐️I’m so glad that you were able to get your car insurance and renters insurance with us. We look forward to taking great care of you!😊Melanie Schelling State Farm "
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Autumn Martin

March 27, 2026

5  out of  5
rating by Autumn Martin
"Sarah was so helpful! Switching insurance companies can be stressful but she answered all of my questions patiently and promptly. She took her time to provide me with answers and helped me find the coverage the best suited my needs. Thank you, Sarah! I’m glad to be a State Farm customer again."
We responded:
"Thank you for the awesome feedback! We know switching insurance can feel like a big deal, so I’m super happy Sarah could make it easy and even a little fun. 🤩She’s a proud of answering all the questions no matter how many! She wants to make sure you get the coverage that’s just right. 🦄Welcome back to the State Farm family – – we are pumped to have you with us again! 😊Melanie Schelling State Farm "
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Josh Grimwood

March 26, 2026

5  out of  5
rating by Josh Grimwood
"Fantastic customer service! Amelia was very helpful and knowledgeable. She was very patient with my questions and answered everything thoroughly. After well over a decade of State Farm Insurance and more policies than I can count at this point, I am very happy with the service I received. Thanks Amelia!"
We responded:
"Let me start by saying thank you so much for your loyalty and for allowing us to insure🥰 you! I’m glad that you were able to have a good review with Amelia. I’m always excited when customers take time to learn about their policies and their coverage. 🎉Melanie Schelling State Farm "
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Nicki

March 25, 2026

5  out of  5
rating by Nicki
"10/10 would recommend! Casey was so helpful in getting me set up with insurance, bundling services I needed for better rates. Switching to State Farm was a significant cost savings for me & my family and the process was smooth & simple!"
We responded:
"Wow! I’m glad to hear that Casey was able to help you bundle, and you had significant cost savings when you switched. 💰💵We look forward to taking care of you for years to come! ☺️Melanie Schelling State Farm "
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Heather Toedt

March 24, 2026

5  out of  5
rating by Heather Toedt
"Very polite and efficient. Perfect combination of professional, courteous and caring service."
We responded:
"Thank you for sharing. This is exactly the kind of feedback I hope to see when I hear about my team. 🥰Melanie Schelling State Farm "
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nicole cook

March 19, 2026

5  out of  5
rating by nicole cook
"Helpful, patient & friendly environment. They keep me knowledgeable & up to date on all of my insurance. Casey is my fav!"
We responded:
"Thank you so much for the awesome review! ⭐️I love hearing that Casey and the team have been keeping you informed and feeling right at home. I’ll be sure to pass along the love to Casey – – she’s blushing already! ☺️Melanie Schelling State Farm "
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Kim Wright

March 19, 2026

5  out of  5
rating by Kim Wright
"Always a pleasure working with Casey and Molli, they are always quick to get me any answers or help I may need!"
We responded:
"Awe!!! Thank you for acknowledging Casey! ☺️ Melanie State Farm "
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Jack Mccormick

March 18, 2026

5  out of  5
rating by Jack Mccormick
"I have never had any issues with your team, I think It just makes it more complicated for me. I over pay for a reason and always on time!"
We responded:
"Thank you so much for sharing! It’s our mission to help our customers and make things easy for them.🤩Melanie Schelling State Farm "
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Nona Teasley

March 17, 2026

5  out of  5
rating by Nona Teasley
"I appreciated the smooth process to switch my policy over from another state and the friendly service from the office staff!"
We responded:
"Welcome to Illinois! Thank you for choosing us to be your new insurance agency!☺️Melanie Schelling State Farm "
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Caleb Gehrken

March 17, 2026

5  out of  5
rating by Caleb Gehrken
"Very nice and easy to talk!"
We responded:
"Thank you! My team is definitely fantastic 🎉🎉🎉"
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Laurie Ballard

March 17, 2026

5  out of  5
rating by Laurie Ballard
"Is one of the best I cannot say enough about her. I have been sick with the flu that’s going around. She’s been very understanding. She has got me a quote for insurance on my apartment and my car and I just can’t say enough good things about her I would send all of the people that asked me to her."
We responded:
"Oh my goodness!! We hope you are fully recovered—the flu stinks!!😷. We are so glad to take care of your apartment and home insurance. 🥰Melanie Schelling State Farm "
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Brooke Keller

March 17, 2026

5  out of  5
rating by Brooke Keller
"I was a former IL resident and moving to Indiana. I loved Melanie as an Agent and found out she can keep me as a customer even in a new state. I can’t make it in the office when I need to make changes but they have made it super easy to handle over the phone and you can even text the office! I just added a brand new vehicle to our policy and they handled it quickly! Thanks Amelia! Highly recommend this team and Agent to anyone looking for honest and reliable insurance!!!"
We responded:
"Thank you for sharing your experience! We love our Illinois customers and are happy to welcome Indiana and Missouri now! ☺️ we are so glad to keep you as a customer and are glad you find it easy to call, text or email us. 🥰Melanie Schelling State Farm"
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Steve Horath

March 17, 2026

5  out of  5
rating by Steve Horath
"Nice and friendly staff!!!"
We responded:
"Awe! We appreciate that! 🥰"
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Michael Patzwitz

March 16, 2026

5  out of  5
rating by Michael Patzwitz
"Everyone in this office has given us excellent service-have for years. Thank you so much"
We responded:
"And thank you for your loyalty! It has been our pleasure. 😊 Melanie Schelling State Farm Insurance"
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XuanhaoJames Zhou

March 16, 2026

5  out of  5
rating by XuanhaoJames Zhou
"A great experience, highly recommend! State farm is significantly cheaper than other insurance company and I got an even lower quote after contacting Sarah Wilcoxen from Melanie Schelling. She is super patient and nice :>"
We responded:
"Thank you so much for the awesome shout out! 🎉I’m thrilled to hear you had a great experience and found a quote that’s easy on the wallet. I love when people can find something cheaper and have a great experience. Thank you for recommending us! 😊Melanie Schelling State Farm "
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Breanna Dowell

March 14, 2026

5  out of  5
rating by Breanna Dowell
"Casey made things very clear and I loved talking to her about my car insurance. 🙂"
We responded:
"Casey is fantastic! She has a great way of explaining things to customers so that they understand them. 🧐 ⭐️Car insurance and life insurance are definitely her specialties. 🥰Melanie Schelling State Farm "
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Amy Bailey

March 13, 2026

5  out of  5
rating by Amy Bailey
"Casey was helpful, considerate & explained the life insurance polices well."
We responded:
"Life insurance is such an important policy. I’m glad to hear you had such a great experience!! 🥳Melanie Schelling State Farm "