State Farm® Insurance Agent Melanie Schelling
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Krissty Jackson
January 29, 2026
"The staff have always been kind and super patient! I’m so glad I can bundle my insurance plus I got a great rate!!"
"LOVE this review!! :) Melanie"
Michelle Wright
January 29, 2026
"Always a pleasant and knowledgable encounter. Casey is on the ball and helped me get everything in order. Great experience."
"I’m so glad to hear your encounters with us are always pleasant and knowledgeable. Casey is indeed a rockstar Wirth world to know she helped you get everything in order! 🥰Melanie Schelling State Farm "
loretta mckinley
January 28, 2026
"Always great, fast service!! This office is amazing to work with"
"Thank you so much for the awesome review! We are thrilled to hear our speedy service and amazing team made your experience great. Can’t wait to work with you again soon! 🎉☺️Melanie Schelling State Farm "
Amy Shannon
January 28, 2026
"Best quotes & the best staff! So friendly, quick response, & helpful. Took the time to explain the policy & made sure we were getting the best rate for what we needed. Casey was great to work with! Highly recommend them"
"Thank you for the fantastic shout out! I’m so glad that Casey and the team could make things easy, friendly, and helpful for you. Getting you the best rate as our mission and we love hearing, we hit the mark! 🎯Looking forward to working with you again 🥰Melanie Schelling State Farm "
Mrs. Shemeka Smith
January 28, 2026
"Casey called to go over my life insurance coverage. She set up an appointment to call me after hours cause I work late. Casey was easy to talk to. She made me feel like I was talking to one of my girlfriends. She went over every inch of coverage. She explained different types of coverage. As well, she made sure I understood each option available to me. Casey was able to get my insurance set up promptly. She is an asset to State Farm!"
"Thank you for the rating, Shemeka!"
andrea liming
January 21, 2026
"The Communication and follow-through was amazing. Thank you for taking care of the stuff that other insurance companies make you jump through. You guys always go above and beyond."
"Thank you for the awesome shoutout! 🎉 We believe insurance shouldn’t feel like an obstacle course, so we’re all about smooth communication and doing the heavy lifting for you. Going above and beyond? That’s just how we roll! 💪😊 We’re grateful to have you with us and can’t wait to keep making insurance easy and stress-free!"
Alexsandra Teran
January 20, 2026
"Sarah has been amazing in getting my insurance and renters all figured out! It was very straightforward and easy! Definitely recommend this office for any of your insurance needs!"
"Awesome review! We are thrilled, Sarah made your insurance, and renters process a breeze. 💨🙌Will be sure to pass along the kudos! Anytime you need us, we’ve got your back! ☺️Melanie Schelling State Farm "
Susan Ware
January 16, 2026
"Melanie was very kind and helpful over the phone and got me insured for way cheaper than I usually pay! Amazing customer service and even told me I could call or text anytime I have any questions or need something!"
"I love hearing that we saved you money and gave great service!!"
Alexis Parrish
January 16, 2026
"I spoke with Melanie Schelling numerous times to help me get the right coverage for both my home and auto insurance. The process was very thorough, smooth, and she answered all my questions!"
"Alexis, we are so happy to hear that you found the right coverage for your home and auto insurance! Welcome to Melanie Schelling State Farm ☺️🎉"
Tyler Elzy
January 15, 2026
"Amanda is so helpful, the staff with Melanie always go above and beyond to assist and make complicated situations as smooth as possible. Couldn’t recommend enough"
"Yea!!! I love hearing about the great service my team provides. Ananda is top notch. Thank you for acknowledging her. 💝Melanie Schelling State Farm "
Yvonia Smith
January 15, 2026
"I was very impress with a phone call from State Farm calling to wish me a happy birthday and check to let me know about my Drive and Safe app very impressed"
"I’m sorry you had a claim, but I’m glad we were able to help you through it!! ☺️"
Cedric Adkins
January 15, 2026
"Hi, I had a great experience getting my auto and life insurance bundle. The process was clear, straightforward, and stress free from start to finish. Casey explained everything in a way that was easy to understand, and I never felt pressured. Everything went smooth and all my questions were answered honestly. I recommend anyone looking to obtain insurance through Statefarm to contact Casey at the Decatur IL. office. Thanks again Casey for all your help. God bless!"
"Cedric, thank you for sharing the experience you had with bundling your auto and life insurance. Our goal is to customers make decisions—no pressure tactics. ☺️Melanie Schelling State Farm "
Kitty
January 15, 2026
"Melanie is one of the friendliness and knowledgeable reps I have ever delt with re my switch to State Farm."
"Kitty, we are so happy to have you as a customer! 😊Melanie Schelling State Farm "
Danielle Stanley
January 14, 2026
"Always polite and willing to help answer any questions we have. Would definitely recommend!!"
"Thank you for your recommendation!!!! We appreciate you. 🥳Melanie Schelling State Farm "
Avionna Yanders
January 14, 2026
"I’ve had a great experience with State Farm and highly recommend them for car insurance, homeowners insurance, and life insurance. From the start, everything has been smooth, clear, and stress-free. Their team is knowledgeable, patient, and takes the time to explain coverage options in a way that’s easy to understand. Their auto insurance gives me confidence that I’m well covered without overpaying, and any questions I’ve had were answered quickly and professionally. The homeowners insurance is just as impressive , offering solid protection and peace of mind knowing my home is well insured."
"Thank you for this incredible recommendation. We pride ourselves on being patient, knowledgeable and friendly. Having auto insurance that is priced well and solid protection on your home is essential. Welcome to Melanie Schelling State Farm Agency 🎉"
Carrie Baylor
January 14, 2026
"Sarah did a great job. She helped me with the process and helped me select the coverage I needed."
"Sarah is so awesome! I’m glad she was able to help you select your coverage. ☺️Melanie Schelling State Farm "
Lori Love
January 13, 2026
"Amanda always has our back and handles everything perfect!"
"Amanda rocks! I love hearing that she takes such great care of you. ⭐️⭐️⭐️⭐️⭐️Melanie Schelling State Farm "
Brenda Miles
January 13, 2026
"Happy with the service. Nice people."
"Awe thank you!! You just made our day 🥰🥳"
Paula Leffler
January 13, 2026
"I love how quickly I was able to discuss my collision and get insurance started on my new car with help from Amelia through texting. I appreciate how they made what could have been a stressful time much easier!"
"Awesome!! We do our best to work in the best way we can for you.having a collision is stressful enough. I’m glad Amelia was there to help. 😉Melanie Schelling State Farm "
Chad Cravens
January 13, 2026
"Always able to help me, when I need. Have never had an issue."
"Thank you for your continued business and support. 💕"
Ruby Wilder
January 13, 2026
"Help me set up my car ins. very satisfied with the service. Thanks 😊"
"Yea!! So glad to hear your car insurance buying experience went well! 😊Melanie Schelling State Farm "
Brylan Williams
January 12, 2026
"Really good pens, I love these guys"
"Yes!! The pens are great, the service is even better!! ☺️Melanie Schelling State Farm "
Babette Moser
January 10, 2026
"Love Amelia she always takes the extra time to help."
"She’s a gem for sure! I’m grateful she’s been on the team for 17 years. Thank you for your feedback. 🥰Melanie Schelling State Farm "
Willie Stevens
January 9, 2026
"I had a really great experience working with Sarah and I was referred by a friend that has Auto, life and renters insurance . Sarah was able to get me all three at a great rate too."
"Triple play and a huge win with auto, life and renters insurance! We always appreciate referrals. Thank you and welcome to Melanie Schelling State Farm ☺️"
Teresa Howard
January 8, 2026
"Molly was so helpful and efficient! Very polite and helpful. ☺️"
"Molly is the best!! Thank you for acknowledging her. 😘Melanie Schelling State Farm "