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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Susan Taylor

January 7, 2026

5  out of  5
rating by Susan Taylor
"Love State Farm!"
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Brooke Seaman (Brooklyn)

January 6, 2026

5  out of  5
rating by Brooke Seaman (Brooklyn)
"Melanie and her team always provide Quick responses and take action quickly! Appreciate their responsiveness!"
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Barbara Pastore

January 6, 2026

4  out of  5
rating by Barbara Pastore
"I communicated.with Melanie Shelling.. she was very professional, not pushy and understood.wjen i told.l her the quote.was double.what I have been paying. SO, it obviously would not be possible to take this deal. She was polite and not.pushy- and I appreciate that. I do appreciate the time.she spent with me however and her professionalism."
We responded:
"Thank you so much for sharing your experience! Rates can always change and I hope you will consider us again in the future. ☺️Melanie Schelling State Farm "
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Ashley Osborn

January 4, 2026

5  out of  5
rating by Ashley Osborn
"The lady that I was talking to was very nice and patient and understanding very compliant and caring, I have had a really good experience with her, and she's been really good at trying to find me the best deal and being patient at how many times I've had to change my mind. And Things come up and she's very understanding.I wouldn't one hundred percent recommend her!"
We responded:
"Thank you for your kind words. We work hard to provide quality customer service. We want you to feel comfortable and confident with your insurance. ☺️Melanie Schelling State Farm "
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Darii

January 2, 2026

5  out of  5
rating by Darii
"Sarah was a big help, Thank you!"
We responded:
"Yea!! I’m glad she could start your new year off well!! ☺️Melanie Schelling State Farm "
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Martin Mozes

December 30, 2025

5  out of  5
rating by Martin Mozes
"Very responsive and pleasant to communicate with. Always helpful."
We responded:
"We appreciate your feedback so much. We do our best to help our customers and provide great service. Thank you for noticing! 😉Melanie Schelling State Farm "
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Vijay Roy

December 24, 2025

3  out of  5
rating by Vijay Roy
"Prompt attention. (Auto Insurance)."
We responded:
"Thank you, Vijay! I am so grateful to have taken care of your auto insurance for many years. ☺️Melanie Schelling State Farm "
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Andrew Ochoa

December 24, 2025

5  out of  5
rating by Andrew Ochoa
"Melanie and Sarah have been very persistent in a good way! With my tight schedule, they were patient with me through the whole process. Thanks to them I have great coverage."
We responded:
"Thank you so much for the shout out! We love a good challenge in your tight schedule just made us even more determined to help. We are thrilled. You are happy with your coverage – – here’s to stress-free service and great teamwork! 🎉😊Melanie Schelling State Farm "
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Delicia Pollard

December 22, 2025

5  out of  5
rating by Delicia Pollard
"Sarah was awesome, she explained all my options and I was able to choose one that best suits me. Excellent service, I would definitely recommend."
We responded:
"Hi there! Thanks a bunch for the awesome shoutout! Sarah’s thrilled to hear she could help you find the perfect option. We’re all about making things easy and fun around here. You’re officially part of the family now! 😊🌟"
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Lawrence Anderson

December 22, 2025

5  out of  5
rating by Lawrence Anderson
"D’Anthony was great to work with. Explained things well, but not pushy."
We responded:
"Thanks so much for the kind words! D’Anthony is all about keeping things clear and chill – – no pushy vibes here! We’re glad you had a great experience and hope to work with you again soon! ☺️Melanie Schelling State Farm "
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Judith Osborne

December 19, 2025

5  out of  5
rating by Judith Osborne
"Sarah Fink called me today. We discussed insurance. She is pleasant and knowledgeable. I have never had a bad experience with this office, and she is just an example of that being continued."
We responded:
"So much for your kind words! I am delighted to hear that Sarah was helpful and pleasant during your conversation. It means a lot to us and that we’ve been able to provide you with consistently good service over the years. We look forward to continuing to assist you whenever you need us! ☺️🎉 Melanie State Farm"
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Morgan McGraw

December 18, 2025

5  out of  5
rating by Morgan McGraw
"Set up additional car insurance through Casey and Melanie and it was a breeze! Also created a new life insurance policy and Casey made the process quick and easy. Thank you!"
We responded:
"Thanks a bunch for the awesome shout out! 🍌We are thrilled to hear we made things a breeze for you – – car insurance and life insurance, all wrapped up with a smile! 😊 We are here anytime you need a little hand or a little insurance magic. 🪄 Thanks for trusting us! ☺️Melanie Schelling State Farm "
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jacobe tennin

December 18, 2025

5  out of  5
rating by jacobe tennin
"Staff does a wonderful job and explain everything and make sure you understand."
We responded:
"Jacobe, This review means so much to us. We are here for you every step of the way. ☺️ Melanie Schelling State Farm "
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JJ Carson

December 17, 2025

5  out of  5
rating by JJ Carson
"Great experience! Casey got me in & out & told me everything I needed to know about the insurance I wanted"
We responded:
"Thanks for the awesome review! Our speedy service and insurance know how are definitely a winning combo. 🍔🍟. We are thrilled you had a great experience – – come back anytime for more smooth sailing! ☺️Melanie Schelling State Farm "
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Daniel Ashenfelter

December 16, 2025

5  out of  5
rating by Daniel Ashenfelter
"Answered all questions and very friendly"
We responded:
"THANK YOU!!! ☺️ "
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Jason Mendenall

December 15, 2025

5  out of  5
rating by Jason Mendenall
"great service"
We responded:
"Appreciate your feedback, Jason! Sarah has been an incredible addition to the team! :) Melanie"
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GARY HIRONIMUS

December 12, 2025

5  out of  5
rating by GARY HIRONIMUS
"Melanie, Molly and the rest of the team at Melanie Schelling State Farm have always been wonderful and attentive to our family. As a testament to their thoughtful and considerate approach we insure our three cars, boat and home with State farm and have done so for over ten years. When we recently asked Melanie to help out with our MacArthur Yearbook she graciously took the opportunity to help out which I know the parents and students of MacArthur are extremely grateful. Thank you again Melanie and team!"
We responded:
"Thank you so much for the fantastic shout out! 🎉Our entire crew is thrilled to be your go to team for all things insurance and beyond! From cars to boats to Yearbook, we’ve got you covered with a care and a smile. Here’s to many more years of protecting your family and supporting the MacArthur community together! ⛵️🚗🏡 ☺️Melanie Schelling State Farm "
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Neidra

December 10, 2025

5  out of  5
rating by Neidra
"Casey was amazing and very knowledgeable. I was able to save money switching to State Farm from Allstate."
We responded:
"I love when people save money switching to State Farm 🤑and I love it even more when they have great interactions with my office! Welcome to Melanie Schelling State Farm 😊"
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Nicole Ruffin

December 10, 2025

5  out of  5
rating by Nicole Ruffin
"Great help with looking for affordable life, insurance convenient fast love the agent friendly understanding will always go with State Farm"
We responded:
"Thank you for the great rate on auto insurance! :) Melanie Schelling"
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Michelle Vanderberg

December 9, 2025

5  out of  5
rating by Michelle Vanderberg
"What a great experience! I was able to save over $600 a month for my homeowners, auto, and rental insurance! The process was super easy and I was able to get more coverage and all of my questions answered about my new coverage! Thanks Casey for helping me come closer to my financial goals with this savings!"
We responded:
"Thank you so much for the awesome review! 🎉🎉Saving over $600 a month sounds like a total win – – and we are thrilled the process with smooth sailing for you. ⛵️More coverage and all of your questions answered? That’s exactly how we like to roll! 🎲🎲If you ever need anything else, we’ve got your back. Here’s distress, free insurance and extra savings! 😉Melanie Schelling State Farm "
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Amber Hill

December 9, 2025

5  out of  5
rating by Amber Hill
"Very nice rep very helpful and affordable"
We responded:
"Thanks, a bunch for the kind words! ☺️We are all about being friendly, helpful, and keeping things affordable. If you ever need a hand again, don’t hesitate to reach out – – we’ve got you covered! ⭐️😊Melanie Schelling State Farm "
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Sofia Xethalis

December 9, 2025

5  out of  5
rating by Sofia Xethalis
"Melanie Schelling State Farm Agency Is extremely helpful and thorough. Anytime I have a question or concern they answer it immediately or find the answer quickly. I highly recommend using them for your insurance needs."
We responded:
"Wow, thank you for the fantastic shout out! 💕I love hearing that we were super helpful and lightning fast with the answers – – your recommendation means the world to us. 🌎We love making insurance easy and stress-free. 😊Melanie Schelling State Farm "
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Hannah Hayes

December 5, 2025

5  out of  5
rating by Hannah Hayes
"Awesome customer service. Very friendly, and clearly walks you through your policy and what would best work for you and your family. Very happy customer!"
We responded:
"Hannah, Thank you so much for the awesome review! I’m thrilled to hear you felt you were well taken care of and that we could help find the perfect fit for you and your family. Helping happy customers like you is what it’s all about! Looking forward to keeping you smiling! ☺️ Melanie Schelling State Farm "
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Brittany Wright

December 4, 2025

5  out of  5
rating by Brittany Wright
"Casey was extremely helpful with my life insurance policy! She was very knowledgeable with the different products and made the process super easy."
We responded:
"Thank you for sharing your experience!! Life insurance is the most valuable insurance policy you can have. ☺️Melanie Schelling State Farm "
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Anthony Maldonado

December 3, 2025

5  out of  5
rating by Anthony Maldonado
"They are always very happy to help whenever I need them!"
We responded:
"Absolutely!!! We appreciate YOU! ☺️Melanie Schelling State Farm "