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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brooke Weber

Brooke Weber

May 1, 2026

5  out of  5
rating by Brooke Weber
"I just called and was fortunate to get Sarah! She was great at helping me accomplish what I needed done. I definitely recommend her and this office! I am sure they are all great."
We responded:
"Yea!!! 🎉🎉 welcome to Melanie Schelling State Farm! We are looking forward to taking care of you. ☺️Melanie Schelling State Farm "
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Kay

May 1, 2026

5  out of  5
rating by Kay
"Always super helpful and nice!! :)"
We responded:
"Thank you 🥰 we do our best! 🏆Melanie Schelling State Farm "
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Lisa Reining

May 1, 2026

5  out of  5
rating by Lisa Reining
"Casey was super helpful and knowledgeable. Staff calls for appointment reminders were appreciated. Melanie has a great crew!"
We responded:
"Thanks, a bunch for the awesome shout out! Casey’s knowledge and helpfulness definitely makes the team shine, 🌞and we are thrilled. Our reminder calls hit the mark. 🎯We are doing the happy dance, reading your kind words! 💃🕺 Melanie Schelling State Farm "
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Boyd Largent

April 30, 2026

5  out of  5
rating by Boyd Largent
"It was easy to transfer my auto insurance and life insurance"
We responded:
"Hi Boyd, we appreciate you sharing your experience about transferring your auto insurance and life insurance. ⭐️Please reach out if we can help further! ☺️Melanie Schelling State Farm "
Profile photo of Lacy Dennison

Lacy Dennison

April 30, 2026

5  out of  5
rating by Lacy Dennison
"Casey was very pleasant to speak with and helped me lower my homeowners insurance cost monthly to save me from a higher mortgage payment"
We responded:
"I am so glad to hear she was able to help you. 🥰 you are a valuable customer and I’m glad we could take care of things ☺️Melanie Schelling State Farm "
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Jennifer Oberheim

April 30, 2026

5  out of  5
rating by Jennifer Oberheim
"Casey is quick to answer any questions I have about my policies. She thoroughly explains things in a way that is easily understood. I appreciate having someone local and a team that is out and about showing up for and supporting the community."
We responded:
"Jennifer,thank you for saying all of this! This is exactly the way I want my business to be known—local, community focused and knowledgeable! 🎉🎉🎉☺️Melanie Schelling State Farm "
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Sparkle

April 30, 2026

5  out of  5
rating by Sparkle
"Casey was very nice, took her time to explain everything that I asked. It was a pleasure talking with her"
We responded:
"Thank you for recognizing Casey! She always makes sure customers understand their insurance. 🎉😊Melanie Schelling State Farm "
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K

April 27, 2026

5  out of  5
rating by K
"Switching from a policy from another state was very simple and everyone was very kind and helpful!"
We responded:
"Welcome to Illinois! We make it easy for customers to switch between states. We are so glad to have you. 🎉🎉🎉Melanie Schelling State Farm "
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Robin Powell

April 27, 2026

5  out of  5
rating by Robin Powell
"I’ve been using Melanie Schelling State Farm for years and Melanie and staff have been outstanding! They’ve always been there when I needed them! We no longer live in the Decatur area, but Melanie has always has treated us great! We will always stay with Melanie! They have saved me a lot of money. I highly recommend Melanie Schelling ins agency inc."
We responded:
"Robin, I still remember the first time we did an insurance and financial review! You made a lasting impression. I am so glad to have you as a client, and thankful for your referral. :) Melanie"
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Nikki Rambo

April 23, 2026

5  out of  5
rating by Nikki Rambo
"Casey was so sweet and helpful and made everything super easy! They have great rates with everything!"
We responded:
"Thank you so much! We do our best to be Good Neighbors! :) Melanie"
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Dwight Pinson

April 22, 2026

5  out of  5
rating by Dwight Pinson
"Always a very polite and fun staff. Very efficient and gets things done very quickly. Very customer oriented 😊"
We responded:
"Dwight, we are so thankful for your business AND thank you for this great review. 🥰 Melanie Schelling State Farm "
Profile photo of Anne S (blue4pup)

Anne S (blue4pup)

April 22, 2026

5  out of  5
rating by Anne S (blue4pup)
"Sarah did a wonderful job answering my questions on renter's insurance, explaining my options, and listening to any concerns that I may have. She also showed genuine interest learning about me and why I was moving to the area. I would highly recommend working with Sarah at State Farm."
We responded:
"Anne, thank you for sharing your experience and welcome to our community!! ☺️Melanie Schelling State Farm "
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Kara Underwood

April 22, 2026

5  out of  5
rating by Kara Underwood
"The employees are always friendly and welcoming and very helpful."
We responded:
"Kara, thank you for acknowledging my team!! They are an exceptional group—knowledgeable, kind AND helpful! ☺️Melanie Schelling State Farm "
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Kelly Garecht

April 21, 2026

5  out of  5
rating by Kelly Garecht
"Thank you for reprinting my ID Cards."
We responded:
"You are so welcome!! 🤗Melanie Schelling State Farm "
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Tara schum

April 20, 2026

5  out of  5
rating by Tara schum
"Their staff always make the process easy and give you a breakdown of all quotes which I found much lower than the competition. They are always friendly and help with anything needed."
We responded:
"Thank you for sharing your experience with my agency and State Farm. We do our very best to explain what your insurance is and offer competitive pricing! 😊 Melanie Schelling State Farm Insurance"
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Travis Martin

April 20, 2026

5  out of  5
rating by Travis Martin
"great service from 1000 miles away!"
We responded:
"Woo hoo!!!! 🙌 thank you for acknowledging the great service my team provides! 🥰Melanie Schelling State Farm "
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Tararez Harper

April 17, 2026

5  out of  5
rating by Tararez Harper
"Best experience ever! Would highly recommend to anyone!"
We responded:
"This is the best review ever!!!!! Thank you so much—-you made our day! And we ❤️❤️❤️❤️ referrals! ☀️Melanie Schelling State Farm "
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Priscilla Vil

April 17, 2026

5  out of  5
rating by Priscilla Vil
"Worked with Casey and she was phenomenal. Answered quickly and helped me get everything in order so easily. Very considerate!"
We responded:
"Thank you for sharing your experience! 🥰 Melanie Schelling State Farm "
Profile photo of Rachel Minor

Rachel Minor

April 17, 2026

5  out of  5
rating by Rachel Minor
"State farm has always been a pleasure to work with. They check in on you and make sure you understand and know all your options!"
We responded:
"Thank you for sharing! We do our very best to help customers! ☺️Melanie Schelling State Farm "
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Anna Hawkins

April 16, 2026

5  out of  5
rating by Anna Hawkins
"Very great service, was speedy and informative on adding things to my policy."
We responded:
"We appreciate your feedback! We are always happy to assist. 🥰Melanie Schelling State Farm "
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Nicole McWilliams

April 16, 2026

5  out of  5
rating by Nicole McWilliams
"Very professional and kind. Also gives in depth explanations on why things may be this way or that way!"
We responded:
"It warms my heart when my customers understand their policies AND that we are here to help them make the best insurance decisions. ❤️ thank you for your support! ☺️Melanie Schelling State Farm "
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Shavonda Comage

April 14, 2026

5  out of  5
rating by Shavonda Comage
"Melanie was extremely helpful with going over the auto insurance, went the extra mile to make sure all bases were covered and more."
We responded:
"Shavonda, I’m so glad that you had such a great experience with my office 🥰. We look forward to taking care of your auto insurance for years to come. As for covering bases, that is what we are all about!! 🥎🏟️⚾️"
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sarah butts

April 14, 2026

5  out of  5
rating by sarah butts
"Wonderful, fast & very knowledgeable! it was all much appreciated!"
We responded:
"🎉🎉🎉🎉 WELCOME to Melanie Schelling State Farm!! ❤️❤️❤️❤️❤️"
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Katurah Lloyd

April 13, 2026

5  out of  5
rating by Katurah Lloyd
"This office is amazing!"
We responded:
"We appreciate you, katurah! Thank you for the kind words. :) Melanie"
Profile photo of Austin Klokkenga

Austin Klokkenga

April 13, 2026

5  out of  5
rating by Austin Klokkenga
"Thank your insurance for my guns and my auto insurance!!!"
We responded:
"You are so smart to insure your guns 🔫 and auto 🚗with State Farm insurance. Thank you for your review! ☺️Melanie Schelling State Farm "