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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shelley Leon

June 26, 2026

5  out of  5
rating by Shelley Leon
"Always pleasant and always willing to help too!"
We responded:
"Thank you for noticing!!
☺️Melanie Schelling State Farm "
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Todd Cerny

June 26, 2026

5  out of  5
rating by Todd Cerny
"My father had State Farm insurance through Melanie's office. Melanie and her staff were courteous, responsive, and helpful as we navigated some unique situations when my father's health declined and he could no longer manage his own affairs. We truly appreciated their understanding and support during a difficult time."
We responded:
"We appreciate your compliment. What you all are going through is and can be overwhelming. We are here to help you. ☺️Melanie Schelling State Farm "
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Cynthia Ashby

June 25, 2026

5  out of  5
rating by Cynthia Ashby
"Very friendly!"
We responded:
"🎉🎉🎉☀️☀️☀️🎉🎉🎉"
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Richard Reese

June 25, 2026

5  out of  5
rating by Richard Reese
"Great Service from Amelia. Thank You."
We responded:
"Awesome! I’ll be sure to pass along your compliment! 🥰Melanie Schelling State Farm "
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Malyah Boaz

June 25, 2026

5  out of  5
rating by Malyah Boaz
"everyone i have talked to has been super helpful, informative & respectful! love this company! casey especially has been super helpful & kind! im a young mom still learning about all the things she has guided me and truly helped! love her!"
We responded:
"Malyah, Thank you for your kind words. We love helping people. Everyone has to start somewhere and it is our privilege to offer you the best guidance possible! 🗺️. 😊Melanie Schelling State Farm "
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eli wall-lampkin

June 24, 2026

5  out of  5
rating by eli wall-lampkin
"The recent visit with Casey was enjoyable and efficient. Casey is very knowledgeable, yet humble enough to reach out to other resources if she is not certain it is the best approach for a family she serves. Positive attitude seen across the entire agency."
We responded:
"LOVE THIS! 💝 I’m glad to hear we had a great vibe and found the right solution for you, not just an off the cuff answer. 💖 we look forward to taking care of you for years to come! 😊Melanie Schelling State Farm "
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Tyerra Gaines

June 24, 2026

5  out of  5
rating by Tyerra Gaines
"Amelia is very amazing and highly professional throughout the entire interaction. She was helpful, courteous, knowledgeable, and made the process smooth and stress-free. Excellent customer service. My girl is highly recommended"
We responded:
"💃💃💃I’m over here happy dancing about your feedback! So glad to hear she was 👍 for you!! ☺️Melanie Schelling State Farm
"
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JamonSalukisCavalier

June 23, 2026

5  out of  5
rating by JamonSalukisCavalier
"Happy with State Farm and all the gals at Melanie’s office!!"
We responded:
"We love your compliments!! Thank you ☺️ "
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Brenda Miles

June 23, 2026

5  out of  5
rating by Brenda Miles
"Happy with the service. Nice people."
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Raven McKinney

June 22, 2026

5  out of  5
rating by Raven McKinney
"Any time I have talked with Sarah she has always been very helpful and kind!"
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David

June 22, 2026

5  out of  5
rating by David
"Talked with Molly at Melanie Schelling’s State Farm office about our roof claim, our homeowner policy, and our life insurance. She answered all questions I had offered advice. Very helpful!"
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LeeAnn Trimmer

June 22, 2026

5  out of  5
rating by LeeAnn Trimmer
"Sara was on it and very helpful and got me the quotes that I needed in a timely manner"
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Jared McRoberts

June 18, 2026

5  out of  5
rating by Jared McRoberts
"Very professional!"
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Kristi Mullinix

June 17, 2026

5  out of  5
rating by Kristi Mullinix
"I could not be happier with my experience today at my local State Farm agent. Sarah Wilcoxen helped me navigate new car insurance for me and my husband and my son now has his own policy which includes renter’s insurance. I now have more insurance and I’m saving at least $100 a month-THAT’S A WIN! Thank you Melanie Schelling and Sarah Wilcoxen."
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Nick West

June 16, 2026

5  out of  5
rating by Nick West
"Sarah Wilcoxen was very quick to respond with pricing and answering any questions that I had in regards to the quote she provided."
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Miranda D

June 16, 2026

5  out of  5
rating by Miranda D
"Sarah gave me a lot of options & helped me find the perfect policy."
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Hunter Huff

June 16, 2026

5  out of  5
rating by Hunter Huff
"Quick and easy. They answer my questions with perfectionism and were very kind."
We responded:
"What a great thing to hear!! You made my day! ☀️☺️⭐️"
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Korey Brisch

June 15, 2026

5  out of  5
rating by Korey Brisch
"The agent Sarah did a great job and was very patient with me and my questions."
We responded:
"Welcome to Melanie Schelling State Farm!! We are glad the set up process went smoothly. 😊"
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Marsha H

June 12, 2026

5  out of  5
rating by Marsha H
"I have received excellent service from State Farm's Office - Agent Melanie Schelling.
I recommend them."
We responded:
"Awe, than you for the recommendation! We love taking care of people…and their friends and families! 💝Melanie Schelling State Farm "
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Stephanie Dawnyell

June 12, 2026

5  out of  5
rating by Stephanie Dawnyell
"Casey goes above and beyond! I make one phone call and she assured me everything will be taken care and she keeps her word every time! I recommend her to friends and family! Thanks for all you do!"
We responded:
"Yes!! Casey is an insurance superstar!! :) Melanie Schelling State Farm Decatur il"
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discgolfscott

June 12, 2026

5  out of  5
rating by discgolfscott
"I’m extremely pleased with making the switch from Geico to State Farm! I saved over 50% on my premium! I had the opportunity to work with Sarah, who was very helpful and knowledgeable about my needs. 100% recommended! Thank you State Farm!"
We responded:
"Holy Smokes!!!! That is awesome! Switching from Geico made perfect "cents". Congratulations on your savings. :) And welcome to Melanie Schelling State Farm"
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Eric W.

June 11, 2026

5  out of  5
rating by Eric W.
"Melanie and staff are great. Quick to respond and answer my questions. Send a text, answers in 5 minutes even after 5pm."
We responded:
"Thanks, Eric! We meet the way our customers want to meet....phone, text, in person or virtual call! :) Melanie Schelling"
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Jenna Guymon

June 11, 2026

5  out of  5
rating by Jenna Guymon
"Great company! Very fast and friendly :)"
We responded:
"Awe thanks, Jenna!! We appreciate you :) "
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Nicolle

June 11, 2026

5  out of  5
rating by Nicolle
"I signed up for auto, life and personal property insurance with Casey. She made the process a breeze! If you’re looking for affordable and reliable insurance without a headache call State Farm!"
We responded:
"Nicolle, Sounds like you got TRIPLE protection with auto, life and personal property insurance! I am grateful you shared your experience. Affordable and reliable is our goal. :) Melanie Schelling"
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tHe goOd GOD liFe

June 10, 2026

5  out of  5
rating by tHe goOd GOD liFe
"Casey was extremely informative, very nice, and patient concerning the review of my homeowners policy in detail, and also my auto policy and mentioning options that I could use and some that maybe I could drop she was absolutely great!"
We responded:
"Thank you for sharing! Reviewing your homeowners and auto policies is important. Life changes over time and your coverage should reflect that. :) Melanie Schelling"