State Farm® Insurance Agent Melanie Schelling
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
LaDell Turner
March 6, 2026
"Worked with Sarah, the process was pretty quick and detailed. She made sure I had everything I needed and more. Great insurance all around."
"Thank you for sharing your experience!! 🥰Sarah does a great job helping customers with their all their insurance needs. 😊Melanie Schelling State Farm "
Mike Biscan
March 5, 2026
"Incredible customer relations. Shoutout Sarah!"
"Hey Mike! I’m so glad that Sarah was able to help you with your car 🚘 insurance. Thank you for sharing your experience and we look forward to taking care of you for years to come!😊Melanie Schelling "
Marion Lourant
March 5, 2026
"Amelia always responds immediately to my requests and inquiries in a most caring and professional way…very reliable and helpful. Since the inception of my policy, she has rendered excellent service."
"Hello!!! I’m so glad to hear this! Although I don’t get to see you in person any more, I’m glad we are still taking great care of you! Wishing you the best always. ❤️ Melanie"
Ethan Wiegand
March 5, 2026
"Switching over from Country. 300$ for coverage for my vehicle and looked into bundling my home, rental property and two vehicles and it was almost $100 less a month to put it into perspective. Definitely worth it and awesome customer service!"
"Wow, Ethan! What a great review! 💰✅I love hearing that you saved money and got great coverage for your vehicle home and rental property by bundling. 🎯 Melanie Schelling State Farm "
Garrett Henderson
March 4, 2026
"Sarah is a very nice person and have great patience"
"I totally agree with you! Exactly what you need when someone is helping you with your insurance.🥰Melanie Schelling State Farm "
John Sherwood
March 4, 2026
"Quick responses to inquiry."
"We appreciate you trusting us with your insurance! 🏃♀️and I like to hear that we were fast! 😊Melanie Schelling State Farm "
Lish Hargrove
March 3, 2026
"Very helpful, understanding and compassionate, walked us through every step of our mom's policy. Would highly recommend. Ask for molly she's very kind and helpful"
"I’m so glad that Molly could be there for you.🥰 it is important to us that our customers understand their insurance and we want to do our best to help them. Thank you so much for your review!⭐️Melanie Schelling State Farm "
C bulla
March 3, 2026
"Awesome, what else can I say. Save me quite a bit on both house and car."
"💰 I love hearing that I saved people a bunch of money!🤣🤷♀️Melanie Schelling State Farm "
Gina Robbins
March 3, 2026
"Thank you to Sarah for everything. You're wonderful!!"
"Thank YOU for acknowledging the great work she does. 😉Melanie Schelling State Farm "
Leasa Whitis
March 2, 2026
"She went above and beyond for my insurance needs and even explained things more in depth for me! I will forever be grateful for their help!"
"Leasa, It makes me so happy when customers take the time to understand their insurance. We appreciate you!! 😊Melanie Schelling State Farm "
Dylan Arce
February 27, 2026
"Sarah Wilcoxen provided a great experience for me. Very professional, informative, and interactive. She will make you feel like you’ve known her all your life."
"Thank you so much for the awesome shoutout! We’re thrilled to hear Sarah made you feel like an old friend while keeping things professional and informative. She’s definitely got that magical “been besties forever” vibe! We can’t wait to welcome you back for another great experience soon! 😊🎉Melanie Schelling State Farm"
Jaylyn Roberts
February 27, 2026
"wonderful and efficient"
"Thank you for the wonderful and efficient feedback! I'm so glad we could help you with your life and car insurance. :) Melanie Schelling State Farm"
Kelly Cantrell
February 27, 2026
"Far and away best i insurance agent and staff I have worked with. They are quick to respond to any need be it quotes, claims, or policy information. They are very helpful with the claims process. They show great compassion to their customers who deal with intense loss. Truly an agency that puts the customer first."
"Thank you,Kelly! You have been a loyal customer for a long time. We appreciate you. 🥰 we are here to Help you through all of life’s ups and downs. 🎢 😊 Melanie Schelling State Farm Insurance Decatur IL"
Austin Stevens
February 26, 2026
"Very helpful made it so easy to start my police. Friendly"
"Welcome to Melanie Schelling State Farm!! We are happy to have you and glad you had a great experience. 😊🎉🔥"
Caleb Grider
February 26, 2026
"I have saved a bunch on my policies thanks to Melanie and her staff"
"Caleb, My team is excellent at explaining policies and finding the best savings. We appreciate your business!💰😉⭐️Melanie State Farm"
Debbie Perry
February 26, 2026
"Agent was very helpful in reviewing coverages and policies."
"Debbie, Thank you for sharing. I love hearing that my customers understand what they have—it is so important. 😊Melanie Schelling State Farm "
Donald Hall
February 26, 2026
"Saved me a bunch of money only took about 20 minutes..very nice to talk to ..."
"Dang!!! 🤑💰💵 fast, nice AND saved money! What win!! 🏅 😉Melanie Schelling State Farm "
troublemaking boss
February 26, 2026
"It was amazing really good customer service and would call again if I need help with insurance."
"First of all, your alias is awesome!!!😎 Thank you for complimenting my team—I think they are pretty great, too! ⭐️Melanie Schelling "
Suresh Hathiwala
February 25, 2026
"We found Melanie's (& her office personnel's assistance invaluable since we switched to her agency following a frustrating few months with our previous agent. They resolved the issues with ease and expertise. We intend to stay with them for their easy accessibility and courteous professional demeanor."
"Suresh, I’m so glad we were able to help you get everything straightened out. We appreciate your patience and loyalty! 🥰Melanie Schelling State Farm "
Tracii R
February 25, 2026
"Super Nice and was very patient with me. Answered all my questions"
"Thank you for the great insurance review! :) Melanie Schelling State Farm Insurance, Decatur IL"
Zachery Phillips
February 25, 2026
"Great staff to work with! They are quick with answers to questions I’ve had. Just a great group of people to do business with."
"Zachery, I love hearing that we gave you answers quickly. Call back anytime. 😊Melanie Schelling State Farm "
Hanna Richard
February 25, 2026
"Melanie was very very helpful. I will recommend this place to anyone!"
"Yes!!!!👏 we love recommendations—it’s our favorite! 😍 Melanie Schelling State Farm "
JoAnn Schluter Lee
February 25, 2026
"Sarah made our choices clear. She followed up over a 2 month period until we were able to decide. There was no pressure, just pleasure."
"Thank you for sharing your thoughts. Clear information, great follow up and no pressure—definitely the way we like to do business. 🎯Melanie Schelling State Farm "
katelyn hudson
February 25, 2026
"Followed up with a quote. Polite and reasonably priced!"
"Thank you for giving us a chance! ☀️Insurance prices can vary all the time. I’m sure that we will be back in touch and hopefully we will be able to win your business then. Until then, drive safely!😇Melanie Schelling State Farm "
Ty Ty
February 24, 2026
"Very nice and polite"
"Working hard in Decatur IL to get 5*s! :) Melanie"